…but unfortunately, I somehow managed to lose the AC adapter.
The hard drive itself doesn’t have the adapter’s specifications listed on it, so I emailed Sabrent’s tech support the following email:
From: Justin Shady
Sent: Friday, October 17, 2014 2:58 PM
Subject: AC Adapter
I own this external HD.
Unfortunately, I lost the power/AC adapter. I’m trying to replace it, but I can’t figure out what the volts/amps are for this model. Is it possible to get that information from Sabrent so I can have it replaced? I have files on the drive that I desperately need to retrieve ASAP.
Any help would be appreciated.
A couple hours later, I received this email:
On Oct 17, 2014, at 5:44 PM, email@example.com wrote:
This video shows the power cord and its details.
To which I replied this:
Are you being serious right now? You send me a 16-minute video that someone else shot that shows an out-of-focus closeup of the adapter? THIS is what Sabrent’s answer to tech support is?
Who’s on the other end of this email, a lazy teenage boy replying to emails half-assed in between spank sessions in his mom’s basement? Sheesh.
Tell you what, I made a video for you to watch:
It’s of me being unimpressed with your solution. It’s only 20 seconds long, so you’ll have to watch it 48 times in a row for it to be as long and boring as the video you sent me a link to.
Hoping Sabrent is out of business soon,